Alibi & MyDoorView: Revolutionizing Security with Cloud-Based Video Intercom Solutions

The security landscape is rapidly evolving, with cloud-based solutions and video intercom systems leading the charge. The global video intercom systems market is projected to reach $2.9 billion by 2027, reflecting a growing demand for smarter, safer, and more connected security environments. In response to this demand, Alibi Security has partnered with MyDoorView to deliver cutting-edge cloud video intercom solutions. This collaboration aims to provide security dealers, integrators, and end-users with a comprehensive suite of tools to enhance their security strategies.

This article explores the Alibi + MyDoorView partnership, its benefits, and the innovative solutions it offers. We’ll delve into the key features, integration capabilities, and real-world applications that make this partnership a game-changer in the security industry.

The Alibi + MyDoorView Partnership: A New Era of Integrated Security

Alibi Security has strategically aligned with best-in-class cloud solution providers, including Brivo for cloud access and Eagle Eye Networks for cloud video management. The partnership with MyDoorView extends this ecosystem to include advanced cloud video intercom solutions. This approach allows Alibi to offer a comprehensive suite of integrated security products, providing customers with the best of both worlds: the reliability of a trusted manufacturer and the innovation of specialized cloud providers.

As part of this strategy, Alibi has introduced the “Accelerate” program, designed to streamline resources and benefits for resellers. George Farley, Head of Marketing at Alibi Security, emphasized that the goal is to provide resellers with unlimited access to MyDoorView solutions, subscriptions, and services at competitive pricing.

The “Accelerate” program offers several key advantages:

Comparable Pricing: Resellers receive the exact same pricing as if they were buying directly from MyDoorView.
Direct Access to Support: Resellers gain direct access to MyDoorView’s support, content, training, sales, and technical support teams.
Additional Sales Support: Alibi provides dedicated account management teams, solution specialists, and sales/marketing tools to help resellers grow their business and build their brand.

The Alibi + MyDoorView partnership represents a significant step towards integrated security solutions, offering resellers and end-users a powerful combination of technology, support, and resources.

MyDoorView: A Deep Dive into Cloud Video Intercom Solutions

MyDoorView is a video intercom company dedicated to enhancing property security. Since its inception in 2014, MyDoorView has focused on delivering solutions that elevate security and integrate seamlessly with existing access control systems. John Lauria, Director of Operations at MyDoorView, highlighted that their solutions are designed to complement and enhance the access control systems dealers already provide.

One of the primary benefits of MyDoorView is its ability to enhance security through:

Enhanced Visibility: Video intercom systems provide visual verification of visitors, unlike traditional audio-only callbox systems.
Call Logs: Systems capture detailed call logs, providing an audit trail of who accessed the property.
Integration: MyDoorView integrates tightly with access control systems like Brivo, creating a unified security ecosystem.

MyDoorView’s commitment to support is also a key differentiator. Similar to Brivo, MyDoorView offers comprehensive customer care, technical support, and sales support, ensuring a smooth transition for dealers. Alibi further enhances this support with additional marketing and sales resources.

Key Products and Features: V7, V7R, and the Software-Based Intercom

MyDoorView offers a streamlined product catalog designed for simplicity and ease of use. The core products include the V7, V7R, and a software-based intercom solution.

V7: A versatile video intercom that can be mounted in three ways: surface, flush, or surface with a hood. It features a customizable interface, browser-based call options, a directory, temporary door pins, and delivery management features.
V7R: Similar to the V7, but with an integrated slot for a Brivo mullion reader, providing a clean, all-in-one solution for guest and resident access.
Software-Based Intercom: A unique solution that uses QR codes to turn smartphones into video intercom devices. This is particularly useful for retrofit installations or budget-conscious customers.

The software-based intercom solution offers significant flexibility:

Easy Installation: Placards with QR codes can be easily placed in locations where running cables is difficult or impossible.
Cost-Effective: This solution is significantly cheaper than installing traditional touchscreen panels at every entry point.
User-Friendly: Tenants simply scan the QR code with their smartphone to access the video intercom system.

Bryce Brendan, Director of Cloud Technologies at Alibi, noted that the QR code solution is an excellent tool for getting a foot in the door, especially in retrofit scenarios where customers may view intercom as an afterthought.

Integration is Key: MyDoorView + Brivo and Beyond

The cloud-to-cloud integration between MyDoorView and Brivo is a cornerstone of the Alibi ecosystem. This integration eliminates the need for double data entry and streamlines user management. Once the cloud environments are connected, changes made in one system are automatically reflected in the other.

Key benefits of the MyDoorView + Brivo integration include:

Simplified User Management: Avoid the hassle of entering user data in multiple systems.
Leveraging Brivo Unlock Commands: MyDoorView leverages the same unlock commands as Brivo, ensuring a consistent user experience.
Event Tracking: Unlock events are tracked in Brivo, providing a comprehensive audit trail.

MyDoorView also integrates with other access control systems, such as PDK, and is continually expanding its integration ecosystem. The QR code solution can be paired with a relay module to open any access control door, providing even greater flexibility.

Mobile App Features and Benefits: Security at Your Fingertips

In today’s mobile-first world, a robust mobile app is essential for any video intercom system. With 91% of adults owning smartphones, the MyDoorView mobile app provides convenient and accessible security features.

Key features of the MyDoorView mobile app include:

Remote Access: Answer calls and unlock doors or gates remotely from anywhere.
Visitor Management: Manage visitors and issue temporary pins directly from the app.
Integration with Brivo: Seamlessly integrates with Brivo for a unified access control experience.
Privacy Options: Residents can hide themselves from the directory and issue temporary pins for added security.

Even without the app, users can still answer calls and unlock doors using the star9 command, ensuring accessibility for all residents, including those who may not want to use a smartphone app.

Vertical Applications: Ideal for Multifamily, Commercial, and Education

MyDoorView solutions are well-suited for a variety of vertical markets, including multifamily, commercial, and education.

Multifamily: MyDoorView addresses the growing demand for video intercoms in multifamily properties, offering a competitive alternative to systems like ButterflyMX. The integration with Brivo makes it an attractive option for properties already using Brivo for access control.
Commercial: MyDoorView enhances security and visitor management in commercial buildings, providing a modern and efficient solution for guest access.
Education: MyDoorView replaces outdated systems like DoorKing, offering a tightly integrated and easy-to-manage solution for educational institutions.

Bryce Brendan emphasized that MyDoorView is particularly successful in multifamily properties, where the ability to integrate with access control systems like Brivo and PDK is a significant advantage.

RMR Opportunities: Building a Sustainable Security Business

Recurring Monthly Revenue (RMR) is critical for building a sustainable security business. MyDoorView offers several RMR opportunities through subscriptions and services.

The integrated Alibi + MyDoorView solution can create a comprehensive RMR offering by providing:

Subscription Services: Ongoing fees for cloud-based video intercom services.
Maintenance and Support: RMR from maintenance and support agreements.
Integration Services: Fees for integrating MyDoorView with existing access control systems.

By packaging and selling MyDoorView solutions effectively, security dealers can create a reliable stream of recurring revenue.

Getting Started: Application and Activation Process

Becoming a MyDoorView reseller through Alibi is a straightforward process.

The application process involves three simple steps:

Contact Your Account Manager: Reach out to your dedicated Alibi account manager or the sales team.
Set Up Your Profile: Alibi will help you set up your profile with MyDoorView.
Complete the Reseller Agreement: Sign the reseller agreement to finalize the application.

The activation process involves a partnership between Alibi and MyDoorView:

MyDoorView Introductory Call: MyDoorView will conduct an introductory call to provide access to the partner portal and review available resources.
Alibi Dealer Portal Setup: Alibi will set up your dealer portal, providing access to price lists, sales tools, and marketing materials.

Alibi Arsenal App: Alibi will introduce you to the Alibi Arsenal app, which provides on-the-go access to sales and marketing resources.